Healthcare · Regional health insurer
60% faster claims processing with AI-assisted intake
60%faster claims processing
85%of claims auto-triaged
The problem
Claims arrived as PDFs, faxes, and portal uploads. Staff manually read, classified, and keyed each one — a backlog that grew every flu season.
What we built
An intake pipeline that extracts structured data from any document format, auto-triages by complexity, and routes simple claims straight through. Humans now handle only the exceptions.
The result
Processing time dropped 60%. 85% of claims are triaged without human touch, and the team absorbed seasonal surges without hiring.
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